Help with installing, billing, and your data in Breeze Bio.
The most common cause is the theme app embed not being switched on yet. In your Shopify admin, open your theme editor, go to App embeds, and turn Breeze Bio on — Bio's own dashboard has a one-click shortcut for this under Getting Started.
Premium is billed through Shopify's own billing — $10/month or $99/year — so it appears on your normal Shopify invoice, not a separate one from Breeze. Every install starts with 90 days of Premium, free, automatically, with no card entry beyond your existing Shopify billing. You can cancel any time from your Shopify admin; nothing you've built gets deleted if you don't upgrade, paid-only features just pause until you do.
During the trial, supported affiliate links (Amazon Associates and Shopify) still carry Breeze's own tag. Once you're on a paid Premium subscription, you can connect your own affiliate accounts and keep that commission yourself.
Every fan sign-up through Bio becomes a real customer in your own Shopify admin, with consent handled the way Shopify expects — it isn't a separate list locked inside Breeze. From there it syncs out to whatever CRM you already use (Klaviyo, Mailchimp, etc.) through Shopify's own customer sync.
If you uninstall Breeze Bio, we remove your shop's data through Shopify's standard app-uninstall and customer-redaction webhooks. Analytics event data is retained for a limited period and then deleted automatically. See our Privacy Policy for the full detail on what we collect and how long we keep it.
We're a small, early-stage team, so replies won't always be instant — but we read everything and get back to people as quickly as we can.